All domestic Indonesian shipping is handled by JNE or Paxel. Instant or same-day courier service within Jakarta can be requested either before or after the order process, available only for in-stock items.
All orders will be shipped from Jakarta within 3-5 working days unless they are pre-ordered or custom-made. International shipments are available worldwide by door-to-door air freight.
We take design and craftsmanship earnestly, and we want you to receive these pieces with much care. Our items are carefully inspected prior to shipment, but on the occasion a mistake happens, please notify us within 48 hours; our team will promptly work on a replacement after reviewing the case.
Return or exchange can be made within 14 days of receipt. Custom orders, fabric per meter, gifts, and sale items cannot be returned or exchanged. All items must be in new, unused condition with any tags still attached.
Please review our Shipping & Returns policy for more information. If you need further assistance, do not hesitate to contact us.